FAQ's

How do I request a quote or book a charter flight from Charter Airlines?

We pride ourselves on being a boutique airline and we understand every traveler is unique.  Just give us a quick call and one of our team members will not only coordinate your charter services but will oversee all your travel necessities are met every step of the way. 

Please call our toll free number
(800) 818-JETS 

For immediate assistance, or email us to:  chartersales@flycharterairlines.net at any time.

How much time in advance can I book a charter flight with Charter Airlines? 

A. In the best scenario, you can board one of our jets in as little as 2 hours. 

Where do you fly?

We fly to hundreds of airports in the United States, Canada, Mexico and the Caribbean. Call us with your specific destination. 

What type of aircraft do you fly?

A. At Charter Airlines we fly Citation X Jets.

What is the passenger seating and baggage capacity on a Charter Airline’s aircraft?

First class seating is available for up to 8 passengers and their luggage. All baggage is accessible in flight.

Are pets allowed on your charter aircraft?

Absolutely, we encourage all our passengers to include their pets in their plans when they travel on our aircraft. Kennels may be used, but they are not required, whatever makes you and your pet comfortable. Please note we have a $250 Pet Fee per pet. If there are any accidents we’ll use the Pet Fee towards a cleaning and invoice the remaining

Do you offer medical transportation?

Yes.  Please call us with your request to best accommodate your needs.

What is an aircraft charter?

Chartering an aircraft means that you rent the aircraft and the pilot and specify where and when you want to go, it’s that simple.

Will there be other passengers on my charter flight?

Absolutely not, you have exclusive use and control of the aircraft for the duration of this charter flight. Only you and your guests, if any, will be flying with you and you have complete privacy and security during the entire flight.

Do you serve food and beverages on your charter flights?

Soft drinks, bottled water and snacks are provided on all our flights at no extra charge. We are happy to arrange any type of catering or reach out to local restaurants that you might have a preference for. Any special needs can be provided with prior arrangements for an additional fee.

Is WiFi available on your charter flights?

All of our flights offer premium airline service WiFi for our passengers. 

How are Charter Airlines’ pilots and crew selected and trained?

 We carefully review all flight crew for above standard experience and provide them with the latest training for the highest level of professional service. All pilots must hold an Airline Transport Certificate, and attend initial and yearly training for our aircraft. Safety and quality services are of paramount importance to us. Please also visit our Safety page for more info.

What are the advantages of using Charter Airlines? 

Enjoy the privacy and convenience of arriving in airports much closer to your final destination, and depart on your schedule. Free from delays or cancellations that may cause additional travel expenses, such as overnight hotel stays, rental cars, or overpriced last minute ticket purchases. When you fly with us, you’ll enjoy the complete privacy of our own hangar.

Do I need to stand in line for security checks?

No, you can board our jets directly in our hangar.